ingenius acquired by upland software

Contact for stock transfer and register. Perform problem solving, debugging, documentation and technical support of Upland InGenius CTI software products. “Acquiring InGenius allows Upland to deliver an end-to-end Contact Center Productivity solution suite that connects and automates many of the touchpoints that are critical to agent efficiency,” said Jack McDonald, chairman and CEO of Upland Software. With the addition of InGenius, Upland introduces an innovative Contact Center Productivity solution suite that that provides a single pane of glass for all voice and CRM data, along with enterprise knowledge … Upland Software acquires InGenius. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including: our financial performance and our ability to achieve, sustain or increase profitability or predict financial results; our ability to attract and retain customers; our ability to deliver high-quality customer service; lack of demand growth for enterprise work management applications; our ability to effectively manage our growth; our ability to consummate and integrate acquisitions and mergers; our ability to maintain our senior management and key personnel; our ability to maintain and expand our direct sales organization; the performance of our resellers; our ability to adapt to changing market conditions and competition; our ability to successfully enter new markets and manage our international expansion; fluctuations in currency exchange rates; the operation and reliability of our third-party data centers and other service providers; and factors that could affect our business and financial results identified in Upland’s filings with the Securities and Exchange Commission (the “SEC”), including Upland’s most recent annual report on Form 10-K filed with the SEC. AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a … To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use non-GAAP financial measures including Adjusted EBITDA. © 2021 Upland Software, Inc. All Rights Reserved. AMC is… Upland InGenius is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity. InGenius needs no desktop install, centralizes user management and simultaneously integrates with This headline-only article is meant to show you why a stock is moving, the most difficult aspect of stock trading. 86 likes. On October 1, 2019, Upland Software, Inc. acquired software company InGenius Software, Inc. for 26M USD Acquisition Highlights. Ingenius Software Dublin, County Dublin, Ireland 2 days ago Be among the first 25 applicants Apply on company website Save Save job Save this job with your existing LinkedIn profile, or create a new one. The Kanata firm sold for $26.4 million in cash at closing, with an additional $3 million coming in a year’s time, subject to indemnification claims. InGenius' CTI platform In October, Upland acquired San Jose-based software platform Altify for $84 million and Canada-based InGenius -- which makes computer telephony integration solutions -- for $26.4 million. Common Stock Quote. Acquisition of InGenius establishes first Contact Center Productivity solution suite with native CRM agent communications, knowledge management, and customer sentiment analysis. Our solution suites are backed by a 100% customer success commitment and the UplandOne platform, which puts customers at the center of everything we do. Although this wasn’t the only big news in the industry this month, like the Avaya and RingCentral relationship, it’s important, nonetheless. For the full year ending December 31, 2019, Upland expects reported total revenue to be between $213.8 million and $217.8 million, including subscription and support revenue between $199.0 and $202.2 million, for growth in recurring revenue of 47% at the mid-point over the year ended December 31, 2018. Upland provides seven enterprise cloud solution suites that enable more than one million users at over 9,000 accounts to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. Austin, TX, USA, Oct 1, 2019 -- Upland Software, Inc. (Nasdaq: UPLD), a provider in cloud-based enterprise work management software, has acquired InGenius, a Computer Telephony Integration (CTI) solution for enterprise contact centers. This is Upland Software’s 9th largest (disclosed) transaction. Upland Software, a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centres. InGenius helps customers improve agent productivity and increase customer satisfaction. Upland InGenius, Ottawa, Ontario. This is Upland Software’s 6th transaction in the Software sector. Flexible Decide how you want computer telephony integration to work for your contact center, sales team, helpdesk, or service desk. The InGenius Software was recently acquired by Texas-based company Upland Software for a total of $29.4-million. Dividend and Capital Information. Upland InGenius Computer Software Ottawa, Ontario 1,391 followers Expertly integrates existing business telephone systems into leading CRMs for an enhanced customer experience. InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMS, with an enterprise-proven solution. This release contains forward-looking statements, which are subject to substantial risks, uncertainties and assumptions. Accordingly, you should not place undue reliance on these forward-looking statements. This includes enterprise knowledge … In October 2019, InGenius was acquired by Upland Software, and today, Dale is General Manager of Upland InGenius. M.O.P.S. Upland today also announced that it has raised its full year 2019 guidance to reflect the InGenius acquisition, raising revenue, recurring revenue, and Adjusted EBITDA guidance ranges. Although this wasn’t the only big news in the industry this month, like the Avaya and RingCentral relationship, it’s important, nonetheless. Upland +7% on InGenius acquisition, guidance update Oct. 1, 2019 10:21 AM ET | About: Upland Software, Inc. (UPLD) | By: Brandy Betz, SA News Editor Upland Software (NASDAQ:UPLD) is … Upland Software acquires Altify, customer revenue optimization platform empowers sales & the extended revenue team to improve overall sales execution. With the addition of InGenius, Upland introduces an innovative Contact Center Productivity solution suite that that provides a single pane of glass for all voice and CRM data, along with enterprise knowledge management and customer sentiment analysis solutions to drive improved contact center efficiency and customer experience. Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration solution for … 86 likes. Call center productivity software is at the nexus of the CRM and contact center software markets, enabling contact centers to deliver improved service and increased personalization with access to real-time information from across the enterprise and seamless integration with existing contact center workflows. Upland’s family of cloud-based Enterprise Work Management applications helps customers run their operations smoothly, adapt to change quickly, and achieve better results every day. The transaction will be immediately accretive to Upland’s Adjusted EBITDA per share. With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for… With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for all voice and CRM data, along with … Accretive acquisition adds $20 million in annualized revenues and leading mobile app personalization technology to Upland’s Customer Experience Management Cloud Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired Localytics, a leading provider of mobile app personalization and analytics solutions. I got my start as the architect for SAP’s Customer Interaction Center, which I sold to SAP back in 1997, launching my 23 year obsession with CRM and CTI integration. “With InGenius, Upland extends its leadership in Customer Experience Management (CXM) solutions and can now offer the first multi-channel, knowledge-driven contact center agent productivity solution suite that integrates leading CRM and contact center platforms enabling enterprises to offer a personalized, real-time customer experience,” said Jack McDonald, chairman and CEO of Upland Software. In October 2018, Upland Software acquired Rant & Rave, a provider of cloud-based customer engagement solutions. Upland Software Announces First Acquisition in Europe, Raises Guidance Accretive acquisition adds $15.0 million in annualized recurring revenues … Earlier this month InGenius Software announced they were being acquired by Upland Software. CONTACTS With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for… The acquisition adds approximately $9 million in annualized revenues and will be immediately accretive to Upland’s Adjusted EBITDA per share. Upland Software Acquires InGenius Oct 2, 2019 Upland Software, a provider of cloud-based enterprise work management software, has acquired InGenius, a provider of computer-telephony integration (CTI) solutions for contact centers, for $26.4 million. “We began the second half of 2019 with great momentum, beating the top of our Q2 guidance ranges on revenue and Adjusted EBITDA, closing two accretive acquisitions in Q2, and notching strong sales bookings,” said McDonald. Upland Software, Inc. (Nasdaq: UPLD) has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Upland InGenius is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity. Oct 1, 2019. www.businesswire.com . To learn more, visit uplandsoftware.com. 87 likes. Upland Software, Inc., a leader in cloud-based enterprise work management software, acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Upland Software has acquired in 9 different US states, and 3 countries. Upland InGenius, Ottawa, Ontario. Our management believes that non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results, such as our revenues excluding the impact for foreign currency fluctuations or our operating performance excluding not only non-cash charges, but also discrete cash charges that are infrequent in nature. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI (News - Alert)) solution for enterprise contact centers.) Acquiring Organization: Upland Software Upland Software delivers cloud-based project, portfolio, and work management software applications for enterprises. InGenius Software was acquired by Upland Software on Oct 1, 2019. Christina Turner “Contact center leaders are looking for more comprehensive solutions to increase agent productivity with robust CRM integration,” said Mounir Hilal, Upland’s chief customer officer and executive vice president of Project and IT Management Solutions. “Upland’s new Contact Center Productivity solution suite allows us to provide a unique offering of integrated solutions to maximize agent performance and improve customer experience.”. Upland Software, Inc. (Nasdaq: UPLD), a provider of cloud-based enterprise work management software, has acquired InGenius, a Computer Telephony Integration (CTI) solution for enterprise contact centers, the company said. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Upland Software, a leader in cloud-based Enterprise Work Management software announced it has acquired Rant & Rave, a leading provider of cloud-based customer engagement solutions. Enterprise Proven Choose a solution with the stability and scalability used by Fortune 500 companies. Upland InGenius Computer Software Ottawa, Ontario 1,391 followers About us Upland InGenius is a computer telephony integration (CTI) innovator that … InGenius provides a proven path for enterprise customers to rapidly increase ROI, guaranteed by a no-risk trial of our CTI software. The acquisition will help Upland offer a more personalized experience to customers. ©2021 Upland Software, Inc. All rights reserved. Join Mergr and gain access to Upland Software’s M&A summary, the M&A summaries of companies just like it, as well as recent M&A activity in the internet software and services sector. AGC Partners is pleased to announce that its client, InGenius Software, Inc., a market leading Enterprise-class CTI platform, has been acquired by Upland Software, Inc., a leader in cloud-based enterprise work management software. Upland Software Acquires Altify, Raises Guidance Accretive acquisition of customer revenue optimization solution adds $24 million in annualized revenues and core platform for Upland’s Sales Optimization solution suite AUSTIN - October 7, 2019 /Business Wire/ - Upland Software, Inc. 2019-10-01: EX-99.1: Press Release issued by Upland Software, Inc., dated as of October 1, 2019. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. We believe that both management and investors benefit from referring to non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. All of Upland’s solutions are backed by a 100% customer success commitment and the UplandOne platform, which puts customers at the center of everything we do. Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration solution for … Streamline and standardize your agents’ call logging to improve customer service and produce detailed call reports. InGenius Software InGenius® is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs. For a reconciliation of non-GAAP financial measures to the most directly comparable GAAP financial measures, please see Upland’s earnings press releases filed on Forms 8-K with the SEC and on the Investor Relations section of Upland’s website at investor.uplandsoftware.com. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. The InGenius Software was recently acquired by Texas-based company Upland Software for a total of $29.4-million. Rant & Rave's voice of customer (VoC) and voice of employee (VoE) applications enable users to capture, analyze, and act on real-time customer and employee… 1-833-UPLAND-1 Upland Software, Inc. (Nasdaq: UPLD) has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. To learn more, contact us at [email protected]. We are unable to reconcile any forward-looking non-GAAP financial measures to their directly comparable GAAP financial measures because the information which is needed to complete a reconciliation is unavailable at this time without unreasonable effort. I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995. Shareholder's meeting. Continuing its growth strategy, Austin's Upland Software said Tuesday that it has agreed to acquire InGenius, a Canada-based maker of communications software. Forward-looking statements include any statement that does not directly relate to any historical or current fact and often include words such as “target,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate,” “seek,” “will,” “may” or similar expressions. “Upland’s new Contact Center Productivity solution suite enables a stronger performing enterprise contact center through increased agent productivity, a better omni-channel customer experience, and improved management command over agent experience.”. Providing computer telephony integration (CTI) solutions to businesses worldwide for over 20 years. “Moreover, this transaction is immediately accretive to Adjusted EBITDA per share and takes Upland to a $237 million annualized revenue run rate and an $89 million annualized Adjusted EBITDA run rate,” he added. Upland Software, Inc., a leader in cloud-based enterprise work management software, acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, InGenius easily adapts to unique contact center needs. With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for all voice and CRM … “That momentum has continued, with two additional accretive acquisitions since the beginning of Q3 and continued strong performance,” he added. Want to build a better agent and customer experience? “Contact center leaders are looking for more comprehensive solutions to increase agent productivity with robust CRM integration,” said Mounir Hilal, Upland’s chief customer officer and executive vice president of Project and IT Management Solutions. Fast-growing Austin tech company Upland Software said Friday it has acquired Localytics, a Boston-based mobile engagement platform. Transaction Name ©2021 Upland Software, Inc. solution for enterprise contact centers. The Company’s most targeted sectors include internet software and services (69%) and software (32%) . This is Upland Software… The … Annualized revenues exclude the impact of deferred revenue discount associated with GAAP purchase accounting. Anthony X. Uliano, Founder / CTO of AMC Technology. To view more details about this announcement, please refer to the PRESS RELEASE. The … News about Realtek( Company code:2379) To discuss Upland’s acquisition of InGenius with an Upland executive, please submit a request for more information. synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. “Our acquisition pipeline remains robust; our war chest has been reloaded; we are active in the market for additional acquisitions; and, as our newly raised guidance today reflects, we look forward to a strong finish to 2019.”. The acquisition of InGenius will have an impact on the niche industry of CRM and contact center integration. We believe non-GAAP financial measures are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making, and they are used by our institutional investors and the analyst community to help them analyze the health of our business. With Upland’s Contact Center Productivity solution suite, customers can solve critical pain points by implementing integrated agent productivity solutions including the InGenius CTI platform that provides a single pane of glass for all voice and CRM related data, RightAnswers for enterprise knowledge management, and Rant & Rave for frontline engagement capabilities and real-time sentiment analysis. With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for all voice and CRM data, along with enterprise knowledge management and customer sentiment analysis solutions to drive improved contact center efficiency and customer experience. Upland Software (Nasdaq: UPLD) is a leader in cloud-based enterprise work management software. Non-GAAP financial measures also facilitate management’s internal comparisons to our historical performance and liquidity as well as comparisons to our competitors’ operating results. media@uplandsoftware.com, Integrate leading telephony systems with customer relationship management (CRM) platforms, Get a free customized savings assessment of what’s possible for your business, A leader in phone CRM integration. These forward-looking statements should not be relied upon as representing the views of Upland as of any date subsequent to the date of this press release. Upland is committed to providing valuable cloud-based enterprise work management solutions and now offers eight solution suites to enable users to win and engage customers, automate business operations, manage projects and IT costs, improve contact center productivity and share knowledge throughout the enterprise. Leader in cloud-based solutions for enterprise work management software, Upland has announced its acquisition of InGenius. InGenius Ranks on 2019 Growth 500 List of Canada's Fastest-Growing Companies OTTAWA, Ontario, … Upland InGenius is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity. Continuing its growth strategy, Austin's Upland Software said Tuesday that it has agreed to acquire InGenius, a Canada-based maker of communications software. InGenius Software said Tuesday it has been acquired by Texas-based Upland Software. See what you can do with Upland. The increase in 2019 revenue guidance below is net of a reduction for a deferred revenue discount as a result of GAAP purchase accounting and all guidance adjustments are prorated for an effective closing date of October 1, 2019. AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Upland defines Adjusted EBITDA as net income (loss), calculated in accordance with GAAP, plus net income (loss) from discontinued operations, depreciation and amortization expense, interest expense, net, other expense (income), net, provision for income taxes, stock-based compensation expense, acquisition-related expenses, non-recurring litigation costs, and purchase accounting adjustments for deferred revenue. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. InGenius gives you the tools to increase agent productivity while providing a world-class customer experience, InGenius combines leading telephony systems with CRM platforms, providing an enhanced customer experience for sales, service, IT & HR teams, Genesys ServiceNow, Salesforce and Microsoft CRM Integrations, Computer telephony integration brings phones and CRMs together for increased agent productivity. More... - , , Cloud Systems Administrator. The company blends existing telephone systems into CRMs, enabling its customers with maximum configuration flexibility and security. InGenius Connector Enterprise equips contact centers with software tools to increase agent productivity and call capacity while providing a better overall customer experience. synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Upland InGenius, Ottawa, Ontario. InGenius primarily serves customers in the Finance, Insurance, Healthcare, Business & Professional Services, Technology, Advertising, Entertainment industries, allowing them to increase agent productivity while providing a better overall customer experience. Crm and contact center needs solutions for contact centres stability and scalability used by Fortune 500 companies first multi-channel. Have an impact on the niche industry of CRM and contact center integration refer to the release! Multi-Channel solution suite that integrates contact centre and CRM platforms for a of. Is meant to show you why a stock is moving, the most difficult aspect stock! Ingenius with an Upland executive, please submit a request for more information to... Crm platforms for a total of $ 29.4-million … the InGenius Software [ … ] this. 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ingenius acquired by upland software 2021