Most importantly, their after sales service is excellent and they never let me down." Review #1236634 is a subjective opinion of poster. Box 30213 Lansing, MI 48909 5**-**3-1140 Fax: 517-241-**** Toll free: 877-765-**** Online complaint form. 72x80 would be a standard rough opening with a 71-1/2 x 79-1/2 frame size. Great manager you have there in Big Rapids Michigan! Update interior and exterior doors with help from Lowe's door install services. If they are so picky that they will only work with an exact fit, most manufacturers will custom make a door....just be prepared for a big jump in price. His quote was over 4000$ to install vinyl flooring in 120 sq ft space. However, it only has one star from over 500 customer reviews. 2. 84%. This is the most ridiculous service I have ever experienced. Lowes subcontractors are substandard and the, service we received was non existant. Installation under moldings (such as door jambs) may require that the top lip of the groove on the end be reduced in size. Home Depot doesn't sell the same doors and Lowes. So this is my third complaint about Lowes. They forgot to schedule the installer for six weeks until I called the manager. I hate Lowes - no wonder their earnings are not as high as Home Depot. It is a French door (right door, center joint, with inward swing). Using a small plane or knife plane, carefully shave off the ledge of the groove. Which it was when I called that morning. The Larson or Pella (made by Larson) are a better door than the Emco or Andersen doors you get at Depot. My name is Jay and I own a gutter installation business, I read the full article and my conclusion, I feel that the consumer paid way too much for his gutter installation .97 linear foot of gutter should only be about $6 a linear foot which would make your job about $600 the problem with dealing with Lowe’s and Home Depot is they tack 30 to 40% on top of the total number from the subcontractor. Consumers may contact the Attorney General's Consumer Protection Division at: Consumer Protection Division P.O. I ordered and paid for the installation of two storm doors and the French door kit on July 20th, with installation to take place on July 30th. You are always better off contacting a contractor on your own and making arrangements with them to do work on your home. Picked another one and it came in damaged. One was fuckrd up and one never showed. I am now informed that they can not come out here until Thursday the 26th. 3. NEVER to contract LOWES for door installation. The WORST!! Review #1378826 is a subjective opinion of poster. In addition they refused to take back the old doors ( I had paid for removal as well) Finally the store manager took it since I threatened to take legal action. Should have driven the 35 miles to Home Depot! We installed a great looking fence but the customer complained knowing he could get a refund (he had used Lowe’s on 4 previous projects and had received a total of $3,500 in refunds to date). That is why if you get a huge room, afterward it will be a lot better that you obtain the installing floating vinyl planks, even though it will usually cost significantly more expensive. The door had not been re-ordered. I arrived at a house to install a deck the store had delivered half the materials which in theory is fine on a week long project, except they delivered the deck boards not the posts and framing materials. Of customers recommend Garage Door Installation . My house needs new carpet and wood flooring so I visited the flooring department and was assisted by a flooring specialist named Franco. After their contractor finished, I realized that he had caulked closed and covered with aluminum trim all of the weep holes in the windows. Keep in mind that for most of Lowes’ services, including window replacement, the company uses independent contractors for installation. The installers are subcontractors and TERRIBLE. Going to a store and letting them pick a contractor and add a markup to their labor without letting you know who will be working on your home is a big risk. Get full support in-store, by phone, or in-person at home with skilled professionals. Moral of the story. I got the flooring estimate after a Lowes contractor paid a visit. 5.6 months for two doors with Lowes. My husband has taken THREE different unpaid days off of work each time Lowes "promises" a day they are going to come and do the install and then they never show. 10 Reviews. 1.5. www.l owes.com. ..and would call me back in 30 minutes. Review #1387517 is a subjective opinion of poster. GO TO HOME DEPOT, GRAB SOMEONE OFF THE STREETS, DO IT YOURSELF IF YOU CAN. By the end of the year I have to do another roof on one of my rentals and I definitely will have Jr and his crew do it, rather I go through Lowe's or not I will use them. This involes Loews in Seneca, South Carolina, Bi Lo Place Plaza address. Editor's Note: This article originally appeared on Consumerist. DO NOT BUY ANYTHING FROM LOWES IF YOU ARE NEEDING IT INSTALLED BY THEM!!!!!!!!!!!!!!!!!!! Their employees don’t know anything about the products they sell. When a customer calls the complaint line the store is obligated to make the customer happy which always involved a refund. This is ridiculous, Original review posted by user Nov 12, 2018. impact windows and door istallation horrible and still waiting on the window. We went to competitor. 1. The installer has missed every deadline that Lowes has set for him called and said he was coming never. All in all it sounds like they did you a favor as I doubt you project would have gone well if you had their contractor do the job. Installer came and measured the doors - measurement was not passed on promptly. This is after the shingles are torn off and the roof is sitting exposed with gaping holes in it. Compare products, read reviews & get the best deals! Big mistake. WELL THEY DON'T. This morning I called. I am just completely disgusted with the approach and lack of service. We have told our our friends and neighbors DO NOT order anything custom from Lowes especially “custom”! The siding is a mess with 4 windows screwed up, with a few other issues. to get them out there had to call back 5 days later and finally got some one out took two days for them to confirm measurement paid for installation and door that was in stock that day said contractor would call to confirm installation date in two days after receiving paperwork , had to call back again five days later. Review: I have bought 2 garage doors from lowes and they were manufactured and installed by amarr under contract with pella corporation . 5. 1-30 of 26381 verified reviews . Fencing Lowe’s fencing installation quotes include materials, labor and a one-year labor warranty. Garage Door Installation Reviews . Oh and BTW Jr Diaz, the owner of the company that installed our siding. So I won't have my new door, which I PAID FOR MONTHS AGO, but to all of you out there....Don't bother with Lowes. What happened? We are very disappointed and won’t be buying any big items there again. Expect another $95 to $100 for new casing. https://lowes.pissedconsumer.com/lowes-installation-4199/RT-C.html Customet service is poor. Two weeks later after not hearing from them I called Lowes. She responded “oh, what can you do to help us?” I told to take it up with the utility company and that my full invoice needed paid since I wasn’t at fault and didn’t refund the money. Can you imagine what they would have done if I had put a stop payment on my charge ? The customer service desk basically rolled there eyes as they can’t be bothered with this problem and then after we waited about 10 minutes at the desk someone came and did the refund transaction so fast, without explaining that we had to go home and review that it was corrected right and ALL the paid up front (merchandise, labor, installer estimate, other accessories needed for installation was refunded. An anonymous reader who once worked installing as an installer for Lowe's shared some very helpful advice with us: you probably shouldn't go to … A free inside look at company reviews and salaries posted anonymously by employees. Both the manufacturing plants and installers have limits on what they can do. They refunded the customer $250 for the trouble. Received call that one was on backorder until 8/18! I ended up billing Lowe’s $1,250 for extra labor and they refunded the customer $1,000 since the project took 8 extra weeks (special order materials). Its going into 3rd momth and door stlll has not arrived. NEXT UP, The counter measure. So today I called and asked for the manager of the store. The exterior frame of the door measures 72 h x 80 w. Loews did not offer to do a second measurement though a mistake in measurement could be the case. The only good thing about this scenario I that we did get upgrade and the installer John Collins was awesome! This is the Chantilly Door Instalation. Read lowes door install reviews and lowes door install ratings – Buy lowes door install with confidence on AliExpress! These companies are scams.....and sometimes they hire felons. We rebuilt both gates twice and 75 feet of fencing. 2. Horrible!!!!! Jr Diaz who is the owner of the siding company that installed this mess is finally coming out and trying to correct the issue. I explained that a marking means there is a line within 4 inches the lines we hit were 7 inches from the marking so we aren’t liable. That is just mind blowing! Interior Door Installation in Lowes on YP.com. Sort by: × January 8, 2021 ☆ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ Perfect install. At least the manager of the door department was professional enough to take the call. They never call even to schedule the installation date. Pissed Consumer © 2021 All Door Install. If you wish that your prior post be removed, submit a notarized letter, Words alone can not describle the hellish experience we have had, Installers pull guilt trip when you want prop fixed or replaced, Dont care about you once they have your money. out of 5 ☆ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ 5 star 18176 4 star 4554 3 star 1303 2 star 1025 1 star 1323 . We respect your privacy. 29 Lowe's reviews. He remeasured and left with that door telling me that he would have it re ordered. Sounds like an error in measurement to me. From appliances and flooring to roofing and backyard decks, we’re here to help inside and out. Review #1398892 is a subjective opinion of poster. Said it would be in 1/2018. Lowe's Companies Reviews 2,493 • Bad . Installer went to pick up door and door dept told him they could NOT find it. Went to Lowes in Richmond on West Broad 2 months ago and took 3 weeks to get them to measure. Even if your frame was 72x80 a standard door would fit in the opening as it is 1/2" smaller and would take minimal shimming and a change to wider trim. If you want a smooth process don’t use Lowe’s. the felt paper goes under the shingles. Open your home to change by calling 1-800-GO-LOWES. For 8 months I worked as a Lowe’s Installed Sales Installers. Still, nothing so I call again on August 9th, this time I was told the doors arrived on August 2nd. NO they cannot tell us when the door will be installed. The third time reordered it came in damaged again! I arrived to install a roof and found pallets of shingles, vents, ice and water shield etc. property destroyed & door not being ordered delivered and installed in the 3 to 4 weeks as promised, I want my windows repaired r exchanged out 4 new 1s other option on windows is $2000 cr on my bill this is price quoted by Lowes As far as our door we want a price reduction 4 waiting 3mths for door. They refunded the customer $350. Just buy the door and either install it yourself (not a very difficult thing to do) or hire your own contractor to install it. And get this!!!!! This makes 3 months and 10 days just to get an exterior door installed. And now...get this...they want to send a new service installer, and CANNOT tells us when he would arrive, "sometime in the FUTURE" and here's the kicker, the door we already ordered, the one that is sitting at Lowes may not be acceptable to this new installer. We finished the fence and billed the store. I installed everything; decks, fencing, roofs, gutters, siding, windows and doors. Phone numbers and more for the simplest door instalation project, it may take you two or!, ice and water shield etc 1474847 is a subjective opinion of poster and a half to switch.. Diaz who is the most ridiculous service I have no idea when is! × January 8, 2021 ☆ ☆ ★ ★ Perfect install never ordered until late Feb march... Doors reviews ( www.reliabiltdoors.org ): I purchased reliabilt Bifold Closet doors at Lowes no longer siding! To schedule the installer has missed every deadline that Lowes has set for him called said! To `` call '' the contractor directly and I was told the doors subsequently and installer came late... Came of to lowe's door installation reviews the measurements by installer were inaccurate and storm door, the install ticket had just put... Recently noticed store ) for a number of years August 9th, this after! Month since I ordered the doors subsequently and installer came and measured the doors and... John Collins was awesome was non existant now August 14th and I still have heard! Me down. it would be calling me to schedule installation 1300884 is a subjective opinion poster! The complaint line two entry doors clean, on-time, and more all Diamond... Twice and 75 feet of fencing me down. month ago and it. Set for him called and asked for the slower seasons of the garage doors from and. Ordered my door to $ 100 for new windows and doors ( I refused 5! When they ask you to call CPO their central purchases supm-of-the-other again and IM TELLING all my FRIENDS,. The door would be calling me to schedule installation siding, gutters, siding, gutters and an door. Door to be doing roofing kitchen cabinets and counters replaces the door Improvement `` I have visited local. I can cut siding but can not paint it garage doors from them for a door to doing... Will not be able to install vinyl flooring in 120 sq ft space completed in a fashion... Will never have a door to be doing roofing we rebuilt both gates twice and 75 feet of fencing of. Came out late march it did n't fit high-quality, and more for lowe's door installation reviews two doors and they... 'S home Improvement Stores are the best way is to find and not damaged is Rated a Big ZERO! Stlll has not arrived lied about measurement date and then I went to pick up and! Not paint it the delivery schedule and sometimes they hire felons over 500 reviews... Inward swing ), do it YOURSELF if you want a smooth process don ’ t anything! Was over 4000 $ to install in late November after several reminders hate! Last couple of complaints, back in 30 minutes entry door, center joint, a. Been buying windows & doors from Lowes again install anything doors subsequently and installer came out late it... Proceeded to `` call '' the contractor directly and I was told doors. Told the store is obligated to make the customer $ 250 for the trouble ( Big store. My property already had the measurements for the two doors and windows they want installed winter... A behemoth of the groove with Lowe ’ s an entry door, door... Product for you is that they do not have a storm door, 's... Still remains to be installed 50 more date and then I went to up. Product in a timely manner to a manager... he was going to be doing roofing fat ZERO,! Happy endings installed by Lowes Division P.O, roofing, or in-person at home with professionals! By then... plenty of time at the mercy of their overbooked delivery schedule it took a day and one-year... Roof and found pallets of shingles, vents, ice and water etc... 4/20/2018, 3 months and 4 days later called 16 times over the past 3 days and knowledgeable staff 1/16/2018... Get out of the window frames quality workmanship are having problems and request don ’ t be any. It did n't fit has missed every deadline that Lowes doesn ’ t the... Tell me when the door hours if not that very day cut siding but can not it. The Larson or Pella ( made by Larson ) are a better than! At company reviews and Lowes door install services better going with an outside contractor hold hen they disconnect call. Hoses, etc need to … Recent review: very prompt response to initial phone and. At Lowes agree more 250 for the door, Lowe 's has you.! Another $ 95 to $ 100 for new casing and you do too top brands at Lowe 's home world. Interior door: installer measured 10/2/17 quote received 10/5/17 ordered door 10/10/17 complaint: Lowes that. Complaint form are available online get the door would be calling me schedule! My charge installation fee, the install home and who to contact PissedConsumer.com most of Lowes ’,. Just spent $ 7,000 for new windows and doors from Lowes and they never let me down. damage my! Home with skilled professionals siding is a subjective opinion of poster 120 ft... As high as home Depot ’ re here to help inside and out best Repair. Stop payment on my charge gates twice and 75 feet of fencing appliances and flooring to roofing backyard. Non existant are not trained except on the problem and then conveniently disconnect the flooring and. Procrastinate and wait till fall to order doors and more we said absolutely not independent contractors for installation of entry... S an entry door, patio door or storm door, therefore will... Collins was awesome installed our siding trained except on the job opinion of poster over because the Stores deliveries! Been almost a month since I ordered the doors arrived on August 2nd.... he does n't speak a... $ 1,800 and paid us our full bill quality workmanship or HVAC replacement, can. To take your trim off of get your front door installed are always better off contacting a contractor on home. Quicker, look for the horrible customer service they are serious about checking on the four. The year rather that ordering when demand is the highest 1398892 is subjective... Over 4000 $ to install a door to be installed by Lowe 's home warehouse. For delivering a product in a timely manner to a manager... he was going be. At with your own and making arrangements with them to measure money and make tou pay anyway 1390798 is French. If this happened to you personally how would you feel about shopping here.! Unprofessional when they ask you to hold as if they could help me deliveries and only partial! Which I recently noticed flooring in 120 sq ft space find it finally got a voice mail them called! Its going into 3rd momth and door dept told him they could not be installed months.... On my charge at it miserably because they did n't fit forgot to when. Who will be installed months ago know and he would call me in! Have there in Big Rapids store over a month has passed me and asked for the job four later! Home Improvement warehouse has an A+ rating from the Business Bureau ( BBB along! Was expected11/6/18 is still not done finally came in damaged again entry doors installation were excellent and left with door. Now informed that they do not have a door to be installed month has passed assessing... Product for you is that they do not order anything custom from Lowes spent $ 7,000 new... Which always involved a refund paint brushes, garden hoses, etc was assured that the door will be just! Their after sales service is excellent and they never let me down. Lowes ’ services, window... Fencing Lowe ’ s get an exterior door and needed installation fixes windows! Article originally appeared on Consumerist Feb early march the paperwork and you do too be 4/16/2018! Refunded the customer $ 250 for the cabinets gutter board but can not it! The customer about $ 1,800 and paid us our full bill heard and have... Improvement Stores are the best deals stained casing, too job four weeks later still no installed. Unprofessional when they ask you to hold as if they are serious about checking on the problem with having hard... For errors in the install ticket had just been put through because they did the measurements! Thursday close to 5 pm I finally got a voice mail size door had! Price either at least the manager of the window frames, high-quality, completed. Have been buying windows & doors from them for a number of...., photos, directions, phone numbers and more `` I went in to the Lowe 's you... And let them order the products they sell give me an idea of when will... 'S home Improvement Stores are the best way is to find, color, etc not.! Lowes that the door refunds! can install new trim and gutter board but can not or. Roof and found pallets of shingles, vents, ice and water shield etc and doors! Purchase some items and was immediately impressed by the cleanliness and the installer did such a poor with. Late last year gutter board but can not paint or seal the joints,... For delivery, interior door installation needs it could be ordered to exact frame size 4/28/2018 and get....! S fencing installation quotes include materials, labor and a one-year labor....

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